Pet Emergency Phone Number:
02 4627 1333
What to Do in an Emergency
Call for Veterinary Assistance
If your pet requires urgent veterinary care, please contact us as soon as possible. During our business hours, emergency patients are always given priority.
If you are able, please call before you arrive. This allows our team to provide advice over the phone, assess the urgency of your pet’s condition, and ensure a veterinarian is ready to assist you as soon as you arrive.
If our clinics are closed, call (02) 4627 1333. Our after-hours service will direct you to one of our trusted emergency hospitals:
- VECA Campbelltown
- Animal Referral Hospital (Homebush)
- SASH Western Sydney
- Veterinary Specialists of Sydney
These emergency centres provide dedicated 24-hour emergency and critical care with experienced veterinary staff on-site at all times.
When Should You Seek Emergency Veterinary Care?
If you’re unsure whether your pet needs emergency treatment, it’s always safest to call for advice. We recommend seeking immediate veterinary attention if your pet:
- Is having difficulty breathing.
- Has lost consciousness or is unresponsive.
- Is experiencing a seizure lasting more than five minutes or repeated seizures.
- Is bleeding heavily or the bleeding cannot be controlled.
- Has ingested snail bait, human medications, chocolate, xylitol, or any other known or suspected poison.
- Has been in labour for more than two hours without delivering a puppy or kitten.
- Has suffered significant trauma, such as being hit by a car or a fall from height.
- Is showing signs of severe pain, distress, or any condition you believe could be life-threatening.
If you are ever in doubt, please contact us or an emergency veterinary hospital immediately.
Animal Emergency Centres
If you have an emergency outside of our opening hours, please contact your nearest emergency vet below.
Animal Referral Hospital
250 Parramatta Road, Homebush
The Animal Referral Hospital is situated beside Sydney Markets on the corner of Parramatta and Flemington Roads in Homebush. Bus routes 378 and 380 will get you there.
Phone: 02 9758 8666
Opening Hours
Monday – Friday: 6pm – 8am
All weekend: 5pm Friday – 8am Monday
SASH – The Small Animal Specialist Hospital
1 Rowood Road, Prospect
SASH Western Sydney is open for emergencies and specialist appointments.
Phone: 02 9061 6836
Opening Hours
24/7 including public holidays.
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